Acceptable Use Policy

Virtual numbers must be used lawfully. The following activities are strictly prohibited.

Strictly prohibited

Using OTPIXA for any of the following results in immediate suspension, forfeiture of balance where legally permitted, and reporting to the relevant authorities.

  • Fraud of any kind, including payment and identity fraud
  • Spam, bulk unsolicited messaging or messaging abuse
  • Phishing, credential harvesting or social engineering
  • Impersonation of any person, business or authority
  • Unauthorised access to accounts, systems or networks
  • Abuse of third-party services or circumvention of their terms
  • Any activity that is illegal in your jurisdiction or ours

Enforcement

We monitor for abuse signals and act on reports from upstream providers and third-party platforms. Enforcement decisions are made server-side and are final.

Reporting abuse

Report suspected abuse of OTPIXA numbers through Support with the number and timestamp.