Question 1

How fast is a number delivered?

Accepted Answer

Numbers are assigned as soon as the order clears against your wallet. Delivery of the SMS itself depends on the service you are verifying and the upstream operator.

Question 2

What happens if no SMS arrives?

Accepted Answer

You can cancel while the order is still eligible, or let it expire. In both cases the order price is returned to your wallet automatically by the platform.

Question 3

Which payment methods can I deposit with?

Accepted Answer

Deposit methods are configured by OTPIXA and shown on the deposit page. Balances are credited only after the payment is verified server-side.

Question 4

Can I withdraw my wallet balance?

Accepted Answer

Withdrawals are supported where eligible. USD is the base accounting currency; payout currency options are shown in the withdrawal form.

Question 5

Is the API documentation free?

Accepted Answer

Yes. The full API documentation is public. Only key creation and live API requests require an active $15/month API subscription.

Question 6

Can one number be reused?

Accepted Answer

Numbers are temporary and are released back to the pool when the order completes, is cancelled or expires.